Privacy Policy

This privacy policy sets out how Design Studio V uses and protects any information that you give us when you use this website. 

Our address: The House, 19 The Green, Winchmore Hill, London N21 3NL


We are committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

How do we collect information from you?
We obtain information about you when you place an order on our website, by phone, email or letter, contact us by email, telephone or in person, request information, join our VIP or newsletter list, enter a competition, submit a contact form or submit feedback. 

Type of information we collect from you:
This may include your name, address, contact details (telephone number, email address), our web pages you may have accessed.

What do we do with the information we collect?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

How long do we keep the information you've given us?
We are legally required to hold some types of information to fulfil our obligations to you. Therefore we'll hold your personal information on our systems for as long as is necessary to serve you as our customer; however we'll review retaining your information on a regular basis. You can contact us at any time if you wish to be removed from our systems (see below). 

We do not store your card payment or bank details; if you make a purchase online or over the telephone your card information is collected by our third-party credit/debit card payment processors with specialised and secure payment systems. 

We do not share the information we collect from you such as name, address and contact details or purchase type, unless it's required to process and deliver your order or follow up on your query. We do not knowingly release your information to other parties for their own marketing purposes, or unless we are required by law to do so. 
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

If you believe that any information we are holding on you is incorrect or incomplete, please send your email to

We will promptly correct any information found to be incorrect.

This Policy was last updated 9 April 2021